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Outbound Automation

Automate research, routing, and CRM updates.

We map the repetitive steps in your sales process and build workflows that move information between systems, with clear rules, review points, and error handling.

Discuss your workflows

Workflow implementation

An account moving through an approved workflowResearch is checked before approved records reach the CRM. Illustrative process, not live customer data.AccountAgreed criteriaResearchSources & dataChecksRulesReviewYour teamCRMUpdateReply → stop follow-upReview points and stop rules are agreed with you.
Illustrative process

Who this is for

Teams that already have sales tools but still rely on manual research, spreadsheet transfers, inconsistent updates, and repetitive administration.

Typical scope

We agree the deliverables and boundaries for your implementation before work begins.

  • Workflow mapping and automation planning.
  • Company and contact research workflows.
  • Data enrichment and duplicate checks.
  • Account and lead routing.
  • CRM synchronisation and updates.
  • Campaign enrolment based on agreed rules and approvals.
  • Reply notifications and follow-up task creation.
  • Exclusion rules and stop conditions.
  • Error alerts, testing, documentation, and handover.

Example workflow

Researching an account
before starting outreach.

An illustrative sequence. The rules, review points, and destinations are defined for your team.

  1. Approve the target

    A company is approved against your agreed criteria.

  2. Research and enrich

    Company and contact information is gathered.

  3. Check relationships

    Existing CRM records and exclusions are checked.

  4. Review the result

    A salesperson reviews and approves the contacts.

  5. Start approved outreach

    Approved contacts enter the appropriate workflow.

  6. Update and stop

    Responses update the CRM and stop further automated follow-ups where required.

What you receive

A defined set of working automations that reduces repetitive handling and keeps the sales process consistent.

Engagement
and scope

Automation executes agreed rules. It does not guarantee replies or meetings. We include human approval where judgement or external communication requires it.

How we work together

Scoped implementation based on the workflows and integrations required.

Projects are quoted once we understand the requirements. Software subscriptions and third-party data costs are identified separately during scoping.

You retain ownership of your accounts, data, and agreed documentation.

Discuss your project.

Tell us about your current tools, your team, and what you need help setting up or improving.

Discuss your workflows